Some apps or drivers are using the drive in the background. The external hard drive or files inside the drive is currently in use. So what caused this error? Here are the possible reasons that the Mac computer refuses to eject the drive: "The disk wasn't ejected because one or more programs may be using it." When you receive this message or a similar warning on a Mac computer while trying to eject an external hard drive, it means that you didn't or failed to eject the drive successfully: Error: Can't Eject External Hard Drive Mac - Causes & What-To-Do We'll discuss the reason that caused this error in the next part. However, some Mac users reported that they can't eject external hard drives on Mac even following the above three device ejection operations.
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